Mandatory Response Program
What happens after a petition is filed
After receiving a completed petition, the PAMP case manager will send a copy to the tenant and landlord identified in the petition. These parties will first be offered telephone conciliation. If the parties cannot agree on a resolution, they will be required to participate in a mediation session, if requested by the petitioning party. Once the mediation begins, they are free to seek a resolution, but they are also free to end the session at any time. Any terms of a settlement are solely up to the voluntary choice of the parties. Based on the wishes of the parties, the settlement may be treated as confidential, or it can be subject to disclosure.
What happens if an agreement is not reached
All rights and options that are otherwise available to tenants and landlords will continue to be available if there is no settlement, including court. If requested, the PAMP case manager can discuss these rights and options with either party.